Privacy Policy
Last Updated: 1st April, 2025
1. Introduction
PocketLawyers.io ("Platform", "we", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website, mobile app, or services. By accessing the Platform, you agree to the terms outlined here.
2. Information We Collect
a. Information You Provide
- Account Registration: Name, email, phone number, professional credentials (for lawyers), and payment details.
- Client Requests: Case details, documents, and communications with legal professionals.
- Payment Data: Credit card information, billing addresses, and transaction history (processed securely via third-party gateways).
b. Automatically Collected Data
- Usage Data: IP address, browser type, device identifiers, pages visited, and interaction metrics.
- Cookies/Tracking: Data from cookies, pixels, and analytics tools (see our Cookie Policy).
c. Third-Party Sources
- Social Media: If you link social accounts (e.g., LinkedIn), we may receive profile information.
- Background Checks: For Lawyers, licensure verification via state bar databases.
3. How We Use Your Information
- Service Delivery: Facilitate client-lawyer connections, process payments and enable document sharing.
- Communication: Send transactional emails (e.g., case updates), respond to inquiries, and provide support.
- Improvements: Analyze usage patterns to enhance Platform functionality and user experience.
- Marketing: With consent, send promotional offers or newsletters (opt-out available).
- Security: Detect and prevent fraud, unauthorized access, or misuse of the Platform.
4. How We Share Information
- Legal Professionals: Clients’ case details and documents are shared with matched lawyers.
- Service Providers: Payment processors, cloud storage and analytics vendors.
- Legal Compliance: Disclose data if required by law (e.g., subpoenas, court orders).
- Business Transfers: In mergers, acquisitions, or asset sales, user data may be transferred.
5. Data Security
We implement industry-standard measures to protect your data:
- Encryption: SSL/TLS for data in transit; AES-256 for data at rest.
- Access Controls: Role-based permissions to limit internal access.
- Regular Audits: Third-party security assessments to identify vulnerabilities.
6. Your Rights & Choices
- Access/Correction: Review and update your account information via Settings.
- Deletion: Request deletion of your account and data (exceptions apply for legal obligations).
- Opt-Out: Unsubscribe from marketing emails or adjust cookie preferences.
7. Data Retention
We retain your information only as long as necessary:
- Active Accounts: Data is kept until account deletion.
- Legal Requirements: Transaction records may be stored for up to 7 years for compliance.
8. International Data Transfers
Data may be transferred to and processed in countries outside your residence. We ensure compliance via:
- GDPR Safeguards: Standard Contractual Clauses (SCCs) with EU partners.
- Privacy Shield: For U.S.-based third parties (where applicable).
9. Third-Party Services
The Platform integrates with tools like:
- Payment Processors: Their privacy policies govern payment data.
- Analytics: Tracks usage metrics; anonymizes IP addresses.
- Cloud Storage: Securely hosts documents and backups.
10. Attorney-Client Privilege
While the Platform enables secure communication,attorney-client privilege is governed by your agreement with your Lawyer. We do not access or monitor privileged exchanges unless required by law.
11. Children’s Privacy
The Platform is not intended for users under 18. We do not knowingly collect data from minors.
12. Updates to This Policy
We may revise this policy periodically. Significant changes will be notified via email or in-platform alerts. Continued use constitutes acceptance of the updated terms.
13. Contact Us
For questions, data requests, or complaints: Email: [email protected]